Shopping Help & Guidelines
THE FLOWERS & DESIGNS
**As an Alternative florist….All of the fresh arrangements offered here would be perfect for nearly any occasion, regardless of circumstance. There are some designs that are of course, historically traditional to certain occasions, but we truly feel that any floral design would be fitting for any reason, and we encourage you to think outside the box.
**Notations are made as to which may not be available for that day but may require 24 hours or more due to their complexity, seasonality, and/or variety. Product and prices can fluctuate on all Holidays. Although….incoming flowers arrive daily from our various sources, so it doesn’t hurt to ask! If you prefer to telephone us at the store direct-we love to hear from you.
**Designs can also be created in permanent flowers thus a forever keepsake that can be shipped anywhere with a price change-just let us know.
We are sticklers for giving you what you ordered-with no surprises.
WILLOW & JAZZY SAYS
** Family members Willow and Jazzy our rescued greyhounds have acquired a great amount of knowledge in these matters and freely give their tips, hints, and at times-aristocratic opinion for you. Look for the paw logo while shopping and throughout the site. Be sure to visit her personal page Willow Says
THE PRESENTATION
**As a historical florist, this is of the utmost importance, contributing to the entire experience of receiving a gift of any kind-especially flowers. Each order is presented as we would like to receive or gift it-impressive wrap, box, or Victorian bag with ribbon trailers-and a complimentary sachet of fresh lavender buds for bath or bowl. Your purchase is properly primped-we fuss.
THE DELIVERY
**NOTE that we welcome orders 7 days/24 hour online and by telephone 9a.m.-10 p.m., with the store physically closed on Sunday & Monday. For deliveries on those days we must have the order by 2 p.m. Saturday. Online orders for same day delivery must be completed by 9 a.m online in-store & telephone by 11 a.m.
**We apologize, but we cannot deliver to any address without a telephone number-it is a must nowadays!
** We cannot guarantee a specific delivery time (excepting for wedding and sympathy) as we route the orders according to area/township for fuel, energy, and time conservation. This enables us to keep our charges stable for you. However, if you do require a guaranteed time, immediate, ‘doghouse‘. delivery in our local area, we can usually accommodate you with our express delivery; giving your order priority, for an additional 19.95.
**Feel free to inquire at any time on the status of an existing order by calling the store direct at 845-562-2820 Tues.-Sat. from 10 a.m.
Charges & Local Areas
**As the only East Coast eco florist, we have a very large delivery area and have priced it accordingly.
Our local delivery charge of 11.95 and Express delivery of 19.95 services:
**Balmville, Cornwall, Cornwall-On-Hudson, New Windsor, Newburgh city & town, Vails Gate
Surrounding townships range from 14.95-19.95 and Express delivery of 29.95 to:
Ardonia, Beacon, Bloomingrove, Clintondale, Chester, Central Valley, Cold Spring, Fishkill, Gardener, Garrison, Goshen, Highland Mills, Highland Falls, Middlehope, Marlboro, Modena, Mountainville, Monroe, Montgomery, Maybrook, Milton, Middletown, New Paltz, Poughkeepsie, Plattekille, Pine Bush, Rock Tavern, Salisbury Mills, Sugar Loaf, Wappingers Falls, Walden, Wallkill, West Point, and more.
*Just a few of the notable places in our area:
Storm King School 7 miles, Storm King Art Ctr. 6 miles, New York Military Academy 3.5 miles. Orange County Choppers Paul Jr. 14 miles. Stewart International Airport 5.8 miles. West Point Military Academy 10.2 miles. Woodbury Common Shopping Outlet 14.8 miles, Bear Mountain 17 miles, Vassar College 19.3 miles. Culinary Institute of America 21.8 miles, Mohonk Mountain House 30 miles.
**New York City and the tri-state areas are priced at $1.50 per mile plus tolls.
SENDING GIFTS OUT OF TOWN
**Nationwide delivery of fresh product with another fellow florist is available daily for your convenience 5. extra
**We can ship all our gifts & permanent creations nationwide
THE SHIPPING
We use only recycled packaging for all of our packing and shipping to reduce our impact on the environment. Our permanent & dried designs, fresh & dried tussie mussies, fresh wedding packages, antiques, and gifts, are all indeed shippable. If you are ordering for a date specific event or Holiday, please contact us direct to ensure you receive it in plenty of time. Your items are very carefully wrapped & packaged and sent with complimentary insurance in the US; and always include a small enclosure card.
Due to the fussiness and fragility of flowers and many of the Victorian and Natures Folly designs-the packing and shipping method is of the utmost. We ship via Priority Mail, Federal Express, and UPS altering the carriers as necessary with overnight a standard practice for all fresh products.
Ok you read it all-you were good!
Read more about us in our Green Floristry area to see how we are trying to change the world…